OxyGo^® is known for its amazing customer service, sales and marketing support. And its brand, Applied Home Healthcare Equipment, has long been trusted by providers as a resource for oxygen filling, technical and regulatory support.

Recently, and for the second year in a row, OxyGo POCs have been independently rated as the industry’s best — ahead of all competitors. Independent analysts surveyed and researched the top brands in the industry, and OxyGo is rated #1 over and over again. 

Check out the independent study: www.oxygo.life/best-poc.pdf

We wanted to know their secret — With a great brand and unit, why won’t OxyGo follow suit with all the other big manufacturers selling direct?

“I think patients get the best care—the care they need—from providers. That’s why we connect patients that contact us with providers to get their OxyGo. We don’t sell direct to patients, for cash or otherwise.” Victoria Marquard-Schultz, Managing Director of OxyGo, is clearly passionate about providers and what they do for patients.

“In fact, we are creating more and more programs to connect patients to providers—and help providers supply patients with an OxyGo. We’ve created the OxyGo Concierge service, which is helping a lot of patients live better lives with OxyGo, but with a local provider.” 

The OxyGo Concierge service is OxyGo’s way of capturing patient demand and passing it along to providers. “When we receive a call from a patient wanting an OxyGo, we first ask them who their current provider is, and then help that current provider set up the patient. If the patient doesn’t have a provider, we have a list of local OxyGo providers that the patient can choose from, and we connect them,” explains Marquard-Schultz. 

Additionally, OxyGo has co-op marketing opportunities, patient financing options, and leasing options to help providers create business and cash flow in the competitive bidding environment. 

“My father founded our company when I was 11 years old. I’ve been answering phones, solving issues and taking orders from providers since then. I remember so many of our providers by first name, names of their kids, their grandkids… I know they give the best care to patients. I am going to do all I can to help them keep their doors open with this changing market. And that means helping them move to a Smart Delivery^™ model. OxyGo Concierge is a piece of that.”