Situated in Wickenburg, AZ, about 25-miles from Sun City, AZ, Discount Medical Equipment LLC caters to a well established and value-seeking retirement community. Owner Ruben Lopez recently signed up for the new OxyCare Total Advantage™ patient financing program that allows DME’s to offer quick POC and other financing to their customers through a third party and get paid quickly — usually within 24 or 48 hours.
The program is win-win for the customer and the DME. It allows the customer to take home a POC or other big ticket item such as a lift chair or wheel chair by making manageable monthly payments. It allows the DME to make highly profitable revenue that previously would have walked out the door for lack of affordability.
Ruben sold his first OxyCare Total Advantage financed POC within a day or two of signing up for the program, and was paid in full within 48 hours. “The only reason I didn’t get paid the next day was because I had to order the OxyGo® POC and that took a day,” he said. “I’m thrilled beyond my wildest expectations. It’s amazing! The lady I sold the OxyGo POC unit to could never have afforded to buy it herself without the OxyCare Total Advantage program. That program worked exactly as Don Volette, my OxyGo rep, explained to me it would,” said Lopez.
“Don told me it was an easy program to sign up for and that it would bring in many new sales. He was exactly right. After the OxyGo sale I quickly was able to use OxyCare Total Advantage again to help a husband and wife buy two lift chairs they had been wanting but could not afford. They could not tolerate the hassle of jumping through insurance hoops or the big cash outlay up front. It took 10 minutes for them to get approval for OxyCare Total Advantage and I was able to make a big ticket sale I would have otherwise lost. At over $4,000, those two lift chair sales were obviously very important to me,” Lopez continued.
“The lift chairs were financed at about $150 a month and my POC customer had a choice of financing for between $80 and $108, depending on the term selected. I have already been paid for the OxyGo POC sale and as soon as the lift chairs come in and my customers take delivery, I will get paid for them in full. That’s absolutely huge. I see the OxyCare Total Advantage program as opening up a whole new world of sales for me,” Lopez said. “It already has,” he continued.
So impressed is Lopez with the OxyCare Total Advantage program that he plans to advertise it prominently on his box delivery truck. “I can see that OxyCare Total Advantage is going to help me tremendously increase my cash sales business. We serve about a 50-mile radius and sell oxygen, wheel chairs, hospital beds, walkers, etc. The program is so simple. I hope other DME’s call me about it at my store: 928-684-6120. I will tell them how easy it is. Even though they might be competitors, I want to help people in this industry succeed. We are all in this together,” Lopez said.
Lopez said he is so sold on the new OxyCare Total Advantage program that he plans to bundle it to patients. For example, he will offer OxyCare Total Advantage financing with a POC plus a walker or lift chair, and a hospital bed.
“I have quite a few patients who might be able to put all money up out front, if needed. But most of them much prefer to make small monthly payments. I have no problem with that.
They get what they want and I get paid quickly for the entire purchase—and it’s a sale I probably would never have made without the OxyCare Total Advantage finance option for my patients. I’m elated about it and how this new OxyCare Total Advantage program is going to help me grow,” said Lopez.
And as for POC performance, Lopez said he highly recommends the OxyGo POC over its competition because of the duration of the battery lasting for over 9 hours at two liters per minute with the double cell battery or over 4 hours with the single cell battery.
“I have patients coming in to switch out for the OxyGo POC because of its battery life. And they love and feel safer with the OxyGo POC because it shows exactly how much time is left to the minute rather than showing remaining time in percentages, which is what units competitive to OxyGo POCs do,” he said.
“Expressing remaining oxygen supply in exact minutes left is a big comfort advantage OxyGo has with patients. I don’t hesitate to point that feature out,” concluded Lopez.
Discount Medical Equipment
980 North Tegner St., Wickenburg, AZ 85390